RULES & REGULATIONS
GENERAL POLICIES:
To help ensure the safety and the enjoyment of all our guests, we’ve established the following general campground guidelines. Those who choose not to observe these guidelines will be asked to leave our park without notice or any form of refund.
Lodging Check-in Time: 4 pm
RV/Tent sites Check-In Time: 12pm (noon)
Check-Out Time (for all): 11 am
At the time of check-in, you might be asked to provide a valid credit card and photo ID.
ALL rentals are Non-smoking. Please leave the unit in tidy condition. If the unit is left in a messy condition beyond reasonable, your card will be charged up to $250 for extra cleaning service.
The rates displayed do not include any applicable taxes, service fees or other charges.
If you wish to use your personal electric golf cart you must provide valid proof of insurance.
RESERVATION & PAYMENT POLICIES:
Reservations made by phone: A credit card is needed to secure your reservation. A non-refundable deposit of 1 night’s rate is due at the time of booking. We accept all credit and debit cards and cash. Checks are not accepted.
To make changes to your reservation, please call 530-474-1776.
CANCELLATION POLICY:
A non-refundable deposit of 1 night’s rate is due at the time of booking.
Full payment is due 14 days prior to the arrival date. Cancellation outside of 14 days prior to arrival will forfeit the deposit. Cancellation within 14 days prior to arrival will forfeit the full amount. Once full payment has been taken, no refund will be given if all or any part of the reservation is canceled either before the arrival date or during the stay.
HOLIDAYS and Special Events: A non-refundable deposit of 1 night’s room rate is due at the time of booking.
Full payment is due 30 days prior to the arrival date. Cancellation outside of 30 days prior to arrival will forfeit the deposit. Cancellation within 30 days prior to arrival will forfeit the full amount. Once full payment has been taken, no refund will be given if all or any part of the reservation is canceled either before the arrival date or during the stay.
Changing Dates: Modifications to an existing reservation such as changing dates can only be made before full payment has been taken.
If you made your reservation through Expedia or any other third party company, you will need to contact them directly in order to cancel.
**Refunds are not given due to events out of our control including, but not limited to, closed trails inside Lassen NP, closure of the national Park, COVID19, power outages, bad weather (snow, rain, wind etc), fires and smoke, Government and/or state closures, etc.
PET POLICY:
Here at Living Springs, we adore your fur babies! We have only a few rentals that are not pet-friendly (Tiny House, Bell Tents, and any rentable RVs), all other units are pet friendly. There are no breed restrictions, but we do kindly ask that, while you are here, you make sure your pet(s) always remain leashed. If you put your pet on a runner outside, they must be always supervised. And if they make a mess, please make sure you pick it up! There is a $75 clean-up fee for those who do not comply.
Pets are allowed in most of our rental units for an additional fee of $35-50 per stay. Maximum 3 pets allowed. No pet fee is charged for RV or tent sites.
Not letting us know about your pet(s) before you check in can result in a $100 non-refundable fee.
QUIET TIME:
The campground quiet time is from 10pm-8am. We enforce a “quiet time” to make sure all guests can enjoy their stay, so please respect your fellow campers! Loud music, bright lights, excessive noise, or parties will NOT be tolerated at any time.
If you have guests visiting during the day, they must leave the campground by 10pm.
VEHICLES:
Our campground speed limit is 5MPH. Please obey posted speed limits (5mph) and be aware of children and pets in the campground. Not observing this speed limit may result in you being asked to leave.
There are only 2 vehicles allowed per site. No ATVs or motorbikes are permitted to be operated in the campground.
No vehicle or RV washing allowed. Major vehicle repair is prohibited in the Park. No boats, utility trailers, storage trailers or auto trailers may be parked inside the Park without Park approval. All travel trailers and fifth wheels must be accompanied by a tow vehicle that will remain with the occupant unless
prior written approval from the Park management.
BIKES/MOTORIZED TOYS:
When operating any motorized vehicles/toys, please always use at a safe speed and be in control at all times. Stay alert and watch for pedestrians.
Children using electric toy vehicles should always be under the supervision of a responsible adult.
GARBAGE:
Please put all trash in plastic bags and place them in the marked trash cans. Any food and trash left outside will attract bears and other wildlife. Please keep everyone safe by taking care of your own trash! Do not leave any trash in or outside of the units and separate all recyclables and place them in the marked containers by the dumpsters.
Please ensure your site/unit is clean with no garbage left outside or in the fire pits. Please take any large items (batteries, propane bottles etc) back with you.
No hazardous materials may be used, disposed of or spilled inside the park at any time.
SMOKING:
All rental units are non-smoking! If smoking occurs during your stay, a $350 cleaning fee will be charged to your credit card. There is also NO smoking in any of our other buildings, including the office and bathrooms. Thank you for extinguishing cigarettes in the proper containers and not on the ground!
CAMPFIRES:
Campfires are permitted in sites with fire pits only and must be contained within the pit. Fires must never be left unattended, and they must always be extinguished when leaving. Do not move fire pits within your site. BBQ grills can be used in all other areas.
Firewood is available for purchase at the camp store. Cutting trees is not permitted. No collecting firewood from the park grounds.
RV/TENT SITES:
Only 1 travel trailer (RV) with up to 8 people is allowed per site. Maximum two vehicles. Only outdoor patio furniture may be stored outside the RV. No tarps allowed. All plants must be in proper containers subject to Park approval type, size, number, placements (for example, no paint buckets). No hot tubs or portable swimming pools are allowed at the site. No clotheslines, cots or sleeping bags allowed outside the recreational vehicles.
RESTRICTIONS:
Clotheslines, generators, or unlicensed vehicles are not allowed.
Fireworks, firearms, or illegal activities are EXPRESSLY PROHIBITED in the Park and in all facilities inside the Park. Major repairs or oil changes to vehicles are not allowed. Please do not wash dishes in the restroom. There is an outside dish washing station made specifically for this purpose.
Alcoholic beverages are allowed at your site only.
DO NOT cut or damage plants and trees. The park is natural environment, and we need you to respect the forest.
LIMITED LIABILITY DISCLAIMER:
IN NO EVENT will the website, or any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licenses, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for:
(i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim,
(ii) any inaccuracy relating to the (descriptive) information (including rates, availability and rating) of the business as made available on our Website(s),
(iii) the service rendered or the products offered by the business,
(iv) any (direct, indirect, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our Website, or
(v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses, or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the business (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
Management reserves the right to refuse service to anyone. Management will not be held responsible for any accidents, injuries to our guests, loss or damages due to fire, theft, accident or Act of God.
Living Springs RV & Cabins Resort reserves the right to evict any person for detrimental conduct and/or violating the rules.
HELPFUL INFORMATION:
Camp Store on site (inside the office building).
Firewood is available for purchase.
EV charge available ($).
Free Wireless internet is available but spotty. Best signal is in/outside the office, Tiny House, and some cottages.
Laundry on-site ($).
Shared Showers: hot water $0.50/3min.